Returns And Exchanges

Returns 

All items are thoroughly checked and proof of non-faulty goods are obtained before shipment. Returns postage must be paid by customer. Refunds won't be processed until the items are received. Please note that the refund will be processed excluding a small handling fee of £2.99 (this takes into account the postage, packaging and insurance involved in getting your item sent out to you*). For example if you paid £20 for your purchase you will receive a refund amount of £17.01. 

 

Exchanges

If you would like to exchange your item please email us stating your order number, the item and size you require. Exchanging is free within the UK. Items outside of the UK will have to be posted back to us at the expense of the customer.  If you are within the UK, we will email you the shipping label which you print and send the item back to us, Once items are received, your exchange item will be dispatched.